PortiBoard

Empty States That Teach, Not Just Decorate

4/3/20261 min read

A framework for empty states that reduce confusion and help users take the next action.

An empty state is often the first real moment of your product experience.

Explain Why the Screen Is Empty

Users should know whether the state is expected, temporary, or an error.

Offer One Primary Next Step

Do not overwhelm with choices. A single clear action creates momentum.

<Button onClick={openImportDialog}>Import your first project</Button>

Add a Fast Path

If setup takes several steps, include a shortcut to sample data so users can learn the interface immediately.

Keep the Tone Direct

Friendly copy helps, but clarity matters most. The user should understand what happened and what to do next in under five seconds.